We have tried to cover all important terms and conditions you need to note while making a purchase. If however you need any more clarity, please feel free to write us at info@9grams.in and we’ll try to work through a solution.
- Because of the consumable nature of products, purchases made from online store of www.9grams.in cannot be returned after purchase
- We take various measures to pack your products carefully so they do not get damaged in transit. If for whatever reason, you receive a damaged product then write back to us at info@9grams.in along with picture of the product. Replacement order will processed after our customer support team validates the damage via communication over e-mail or phone
- Please ensure to provide full and accurate address with relavent landmark etc. for delivery executive to locate easily. Please ensure the Phone number and Email ID entered by you is correct
- Cancellation of order is not allowed for purchases made on our store. If for some reason, you need to make changes or modification to the products, please write to us at info@9grams.in within 8 hours of placing the order. We reserve the right to consider the modification/cancellation request
- Health and nutrition information about the products and in general mentioned on this website is taken from print, web and other media sources. Customers are advised to confirm the same from their verifiable sources
- We reserve the right to limit the quantities of any products or services that we offer
- All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time
- We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected